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Privacy Policy

Last updated: May 12, 2026

Positive Proof LLC (“Positive Proof,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information. This Policy applies to information collected through our website at positive-proof.com and any related services we offer (collectively, the “Services”).

1. Who We Are

Positive Proof LLC
PO Box 776, Nisswa, MN 56468
Email: info@positive-proof.com

We provide visitor management, panic button, door monitoring, gunshot detection, volunteer management, event management, and related school and facility safety solutions.

2. Information We Collect

2.1 Information you provide to us

Name, email address, phone number, organization name, and job title when you request a demo, submit a contact form, or generate a quote
Shipping and billing addresses when you place an order through our shop
Payment information when you check out (processed by Shopify; we do not store full payment card details on our servers)
Purchase order documents you upload at checkout
Any other information you choose to provide to us in communications

2.2 Information collected automatically

IP address, browser type, device information, and operating system
Pages you view, clicks, scroll behavior, and other interaction data
Referring URL and pages you visited before or after our site
Cookies and similar tracking technologies (see Section 5)

2.3 Information from third parties

We may receive information about you from analytics providers (Google Analytics) and our customer relationship management and marketing automation platform (HubSpot).

3. How We Use Your Information

To respond to demo requests, quote requests, and other inquiries
To process, fulfill, and ship orders
To provide customer support and respond to communications
To send transactional emails such as order confirmations and shipping updates
To send marketing communications if you have opted in (you can opt out at any time)
To improve our website, products, and services
To detect and prevent fraud, abuse, or violations of our Terms of Use
To comply with our legal obligations

4. Who We Share Information With

We do not sell your personal information. We share it only with:

Service providers acting on our behalf:
- Shopify — order processing and payment
- Resend — transactional and notification emails
- Vercel — website hosting and logs
- Google Analytics — website usage analytics
- HubSpot — customer relationship management and marketing automation
Legal authorities when required by law, court order, or to protect our rights, property, or safety
Business transfers — in the event of a merger, acquisition, financing, or sale of company assets, your information may be transferred as part of that transaction
With your consent for any other purpose disclosed to you at the time of collection

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember preferences, analyze usage, and improve our services. Cookies fall into the following categories:

Strictly necessary — required for basic site functions such as the shopping cart and checkout
Analytics — Google Analytics measures site usage
Marketing — HubSpot tracks visitors who interact with our marketing campaigns

You can control cookies through your browser settings. Disabling cookies may limit some functionality of our site.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce agreements. Order records and related communications are typically retained for at least seven (7) years for tax and accounting compliance.

7. Your Rights

California residents (CCPA / CPRA)

You have the right to:

Know what personal information we collect, use, disclose, and (where applicable) sell
Access and obtain a copy of your personal information
Request deletion of your personal information, subject to legal exceptions
Opt out of the “sale” or sharing of personal information (we do not sell personal information)
Correct inaccurate personal information
Non-discrimination for exercising any of these rights

EU / EEA / UK residents (GDPR / UK GDPR)

You have the right to:

Access your personal information
Correct inaccurate or incomplete information
Erase your personal information (“right to be forgotten”), subject to legal exceptions
Restrict or object to certain processing
Data portability
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with a data protection supervisory authority in your country

To exercise any of these rights, contact us at info@positive-proof.com. We may need to verify your identity before responding.

8. Children's Privacy

Our website and services are intended for school administrators, district personnel, business buyers, and other adult procurement professionals. We do not knowingly collect personal information from anyone under the age of 13, and we do not direct our services to children.

If you believe we have inadvertently collected personal information from a child under 13, please contact us at info@positive-proof.com and we will promptly delete that information.

9. Data Security

We use commercially reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Users

Our services are operated from the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. We will provide notice of material changes by posting the updated Policy on this page or by other appropriate means. Your continued use of our services after an update constitutes your acceptance of the revised Policy.

13. Contact Us

Questions about this Privacy Policy? Reach us at:

Positive Proof LLC
PO Box 776, Nisswa, MN 56468
Email: info@positive-proof.com